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Don’t hesitate in contacting us for further support!
Sure you can! I’ve built this platform so you (developer) may found yourself having another source of income and you (car-dealer / trader) may save lots of buck and own your own platform also, give opportunity to developers all around the world to make their living.
What you may not do is to sell the platform itself in any way or form.
We prioritize all support related questions which might take between 1 to 4 hours.
jT CarFramework 2 series has a detailed documentation regarding all the tools available to the administrator. We also have released several video tutorials which should help you install and customize jT CarFramework to feet your needs. None less, live support through Skype (jay.taniguchi) is always at your reach.
This error is caused because your server has php short tags set to off. Now, there are 4 things you can fix that:
on the .htaccess, add the code php_value short_open_tag 1 on the last line. It will override your php.ini configuration and allow short tags to be used;
go to your php.ini and turn php short tag On.
Open the file view/page/admin-home.php and scroll to line 103. Replace <? by
4th WAY (RECOMMENDED)
Download the update package here and update your installation through the tool “Update Installer” (located on your administrator’s left menu on the bottom). That will fix the problem for you.
If you have any question or problem fixing it don’t hesitate in contacting us!
Open the file installer/index.php and browse to line 980.
Remove the two lines where says UNIQUE and KEY
Save the file and refresh your browser.
If this doesn’t solve the problem, don’t hesitate in contacting us.
Image errors usually happens when you upload a file which is not supported by the platform (tif, psd, etc) or the destination directory is set to read-only.
The platform works with Internet image formats (PNG, JPG and GIF). Any other format is ignored. Also, trying to upload JPEG files will also trigger the same error.
If your upload directory is set to read-only, make sure to change it to read & write before trying again.
It means that the installer have no permission to write files on the root directory. Make sure the installer has write permission in your server.
Each hosting provider manages its servers in a different way regarding how .htaccess files can override default settings. jT CarFramework uses all possible settings to improve security but, in some occasions, the hosting provider does not enable certain modules necessary for the platform to run.
Follow the steps to check if your host has the requirements necessary to run jT CarFramework based on the list below:
- cURL Mod
- ZipArchive Module
- PHP 5.3 or superior
- Allow .htaccess
- GDLib Module
If your host complies with the requirements above, don’t hesitate in contacting us.
- We fully support our solutions. The conditions imposed for such support are defined below:
- Installation: full support by email, TeamViewer, Google Hangout, Skype, visit* free of cost.
- Bug: full support by email, TeamViewer, Google Hangout, Skype. Fix packages are released to all jT CarFramework users. Fixes notifications can be found on the administration Dashboard user “Updates”
- Free consulting: limited to question -> answers by e-mail or contact form.
- Partnership / Contributors: full support by any communication means, 24/7.
- Projects (customization, theme, consulting, etc): full support by any communication means limited by contract (ie. 4 hrs week).
If you have questions about support and/or contact, don’t hesitate in asking us.